Privacy Policy SR96 –
Your Data Is Safe with Us

Introduction

SR96 is a trusted online gaming platform operating under an official license and upholding data protection standards in accordance with international regulations. This Privacy Policy explains in detail how we collect, use, store, and protect your personal data while you use our services at sr96.org.

By registering and using SR96 services, you confirm that you have read, understood, and agreed to all terms set out in this Privacy Policy. If you do not agree with the terms stated, please discontinue use of the service.

We understand that privacy is a fundamental right of every user. Therefore, SR96 never sells, rents, or trades your personal data to third parties for commercial purposes without your explicit consent.

Data We Collect

We collect various types of information to deliver the best service, ensure account security, and meet applicable legal obligations:

• Identity Data: Full name, date of birth, and ID number (National ID/Driver's License/Passport) for account verification (KYC).
• Contact Data: Active email address, phone number, and residential address.
• Financial Data: Bank account number, account holder name, and deposit and withdrawal transaction history.
• Technical Data: IP address, device type, operating system, browser, and login session data.
• Activity Data: Game history, game preferences, session duration, and platform usage patterns.
• Communication Data: Messages and conversations with our customer support team.

How We Use Your Data

The personal data you provide is used solely to support and improve the quality of SR96 services. The purposes are as follows:

• Create, verify, and manage your member account.
• Processing deposit and withdrawal transactions securely and on time.
• Conducting Know Your Customer (KYC) identity verification procedures in compliance with Anti-Money Laundering (AML) standards.
• Sending important notifications regarding your account, promotions, and service updates.
• Detecting and preventing suspicious activity, fraud, or unauthorized access to accounts.
• Provide responsive technical support and customer service.
• Analyzing anonymized data to improve platform features and user experience.
• Meet legal obligations and reporting requirements to relevant authorities.

Data Sharing with Third Parties

SR96 is committed to never selling your personal data. However, under certain limited circumstances, we may share information with trusted third parties, including:

• Payment Providers: Banks, digital wallets, and payment gateways to process your financial transactions.
• KYC & Verification Providers: Identity verification partners who help us ensure account security.
• Cloud Service Providers: Hosting and data storage platforms operating under high security standards.
• Legal Authority: Government agencies or law enforcement where required by applicable laws and regulations.
• Internal Auditor: Compliance team and independent auditors for internal audit purposes.

All third-party partners working with SR96 are required to sign a data confidentiality agreement and are only permitted to use your data for the specific agreed purposes.

Data Security and Encryption

SR96 employs high-level, multi-layered security to protect the personal data of all members. Our systems are designed with data protection against a wide range of digital threats in mind.

• 256-bit SSL/TLS encryption on all data transmissions between your browser and our servers.
• Passwords are stored using a one-way hashing algorithm (bcrypt), making them unreadable even to our technical team.
• Two-factor authentication (2FA) is available and strongly recommended for all accounts.
• Real-time account activity monitoring to detect unusual login attempts.
• Server infrastructure protected by firewalls, IDS/IPS, and routine security scanning.
• Periodic security audits conducted by an independent cybersecurity team.

Data Storage and Deletion

Your personal data is retained for as long as your account remains active on the SR96 platform. After account closure, data will be kept for the period required by applicable financial and legal regulations — generally five to seven years — before being permanently deleted from our systems.

If you wish to request data deletion before that period, you may contact our support team. Requests will be processed in accordance with applicable law and will not affect SR96's reporting obligations to relevant authorities.

User Rights

As an SR96 member, you have full rights over your personal data, including:

• Right to Access: Requesting a copy of the personal data we hold about you.
• Right to Rectification: Requesting corrections to inaccurate or incomplete data.
• Right to Erasure: Requesting data deletion under specific conditions in accordance with regulations.
• Right to Portability: Receiving your data in a machine-readable format.
• Right to Object: Objecting to data processing for direct marketing purposes.
• Right to Restriction: Requesting restrictions on data processing in certain situations.

To exercise any of these rights, contact the SR96 customer service team via live chat on the platform or through our official email.

Cookies and Tracking Technologies

SR96 uses cookies and similar technologies to enhance the user experience on our platform. Cookies help us remember your preferences, keep your login session active, and understand how users interact with platform features.

Types of cookies we use:

• Essential Cookies: Required for core platform functionality and cannot be disabled.
• Performance Cookies: Collecting anonymous data on how visitors use our site.
• Functional Cookies: Storing your preferences such as language and display settings.
• Analytics Cookies: Helps us understand usage patterns to improve our services.

You can manage cookie usage through your browser settings. However, disabling essential cookies may affect platform functionality.

Privacy Policy Changes

SR96 reserves the right to update this Privacy Policy from time to time to reflect changes in services, technology, or applicable regulations. Users will be notified of any significant changes via platform notifications or their registered email address.

We encourage you to review this page periodically. The date of the last update is always displayed at the top of this page for your reference.

Quick Summary

• Data encrypted with 256-bit SSL
• Not sold to third parties
• KYC compliant with AML standards
• 2FA available for all accounts
• Data access & deletion rights
• Routine security audits
• 24/7 Support